Front Office Manager - Sofitel Luxembourg Le Grand Ducal (f/m/x)

Sofitel Luxembourg Le Grand Ducal

Luxembourg, Luxembourg
On-site
Manage and motivate reception teams
Achieve quantitative and qualitative objectives
Develop revenue through sales
Manage and motivate reception teams to deliver quality service to the client

Job Summary

  • Manage and motivate reception teams to deliver quality service to the client.
  • Develop revenue through sales and management of the hotel's accommodation revenue.
  • Join our teams to create unforgettable experiences, inspire your teams, and embody French luxury excellence.

Matching Summary

Manage and motivate reception teams to deliver quality service to the client.

Skills & Requirements

Must-have

  • Manage and motivate reception teams
  • Achieve quantitative and qualitative objectives
  • Develop revenue through sales
  • Ensure client satisfaction throughout stay
  • Handle client complaints effectively
  • Apply hotel pricing policy
  • Maintain internal audit procedures

Nice-to-have

  • Anticipate client needs
  • Foster positive work environment
  • Create unforgettable experiences
  • Inspire teams to excellence
  • Embody French luxury excellence

Key Requirements

  • BTS and/or professional license in hotel/restaurant management
  • Significant experience in a client-facing role
  • Team management experience
  • Proficiency in IT environment
  • Professional French and English proficiency
  • Legally eligible to work in Luxembourg

Work Rights

Legally eligible to work in Luxembourg

Tailored Resume

Cover Letter