Customer Service & Logistics Officer #JTL

RECRUIT EXPRESS PTE LTD

Singapore
Manage servicing and breakdown hotlines
Coordinate vehicle changeovers
Schedule workshop appointments
The role involves managing customer interactions including servicing hotlines, accident reporting, and arranging courtesy vehicles

Job Summary

  • The role involves managing customer interactions including servicing hotlines, accident reporting, and arranging courtesy vehicles.
  • Responsibilities include coordinating workshop schedules, validating repairs against standards, and assigning operation assistants for logistics.
  • Candidates must be proficient in MS Office and have at least two years of operations experience to handle fleet management systems.

Matching Summary

Match Score: 75

The role involves managing customer interactions including servicing hotlines, accident reporting, and arranging courtesy vehicles.

Skills & Requirements

Must-have

  • Manage servicing and breakdown hotlines
  • Coordinate vehicle changeovers
  • Schedule workshop appointments
  • Generate job chits in Salesforce
  • Update fleet management systems

Nice-to-have

  • Strong planning and organizational skills
  • Strong negotiation skill
  • Support continuous improvement efforts

Key Requirements

  • Minimum 'O' Level or equivalent
  • Minimum 2 years of operations experience
  • Proficient in MS Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter