Service Manager - 11 Month Contract - The Rec Room Brentwood

Cineplexodeon

Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Guest service excellence
Operations and financial management
Staff training and coaching
The Service Manager is responsible for ensuring policies, procedures, and standards are followed across all guest facing and culinary areas to maximize sales and profitability

Job Summary

  • The Service Manager is responsible for ensuring policies, procedures, and standards are followed across all guest facing and culinary areas to maximize sales and profitability.
  • This role involves recruiting, training, coaching, and developing venue management and staff to maintain a culture of hospitality and positive morale.
  • The company is committed to diversity, inclusion, and accessibility, encouraging applications from all backgrounds and providing accommodations during the hiring process.

Matching Summary

The Service Manager is responsible for ensuring policies, procedures, and standards are followed across all guest facing and culinary areas to maximize sales and profitability.

Salary

Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest service excellence
  • Operations and financial management
  • Staff training and coaching
  • Inventory and shrinkage control
  • Compliance with health and safety standards
  • Cash handling procedures
  • Event execution and management

Nice-to-have

  • Conflict resolution skills
  • Strong interpersonal skills
  • Ability to work in dynamic environments
  • Team leadership during high volume periods
  • Building positive employee morale
  • Effective communication skills
  • Microsoft Office proficiency

Key Requirements

  • 1-3 years managing high volume venues
  • Post-secondary education preferred
  • Provincial alcohol service certification
  • Experience in customer service and people management
  • Ability to work flexible hours including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter