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Roche UK is seeking a Complaint Handling Engineer to address quality and product performance inquiries related to Digital Solutions within healthcare systems. The ideal candidate should have a background in bioinformatics or related fields, with experience in coding, Linux/Unix systems, and workflow management tools.
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Job Summary
As a Complaint Handling Engineer, you will be dealing with queries concerning Digital Solutions quality and product performance of Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions.
You need to be able to read and understand source code in order to find out the root cause/causal factor of a SW malfunction/SW issue.
Roche encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
Matching Summary
Match Score: 75
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Roche UK is seeking a Complaint Handling Engineer to address quality and product performance inquiries related to Digital Solutions within healthcare systems. The ideal candidate should have a background in bioinformatics or related fields, with experience in coding, Linux/Unix systems, and workflow management tools.
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Skills & Requirements
Must-have
Digital Solutions quality and product performance
read and understand source code
Agile environment
ISO Quality System requirements and regulations
statistical measures for potential product performance issue
strong communication skills in English
Nice-to-have
cutting edge technologies
on-premise and cloud-based software
fixing bugs process
general code maintenance
team continuously improving
personal expression, open dialogue, and genuine connections
Key Requirements
degree in bioinformatics, computational biology, biomedical engineering, computer science