Complaint Handling Engineer - Sequencing

Roche UK

Warsaw, Poland
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Digital solutions quality and product performance
Read and understand source code
Agile environment
** Roche UK is seeking a Complaint Handling Engineer to address quality and product performance inquiries related to Digital Solutions within healthcare systems. The ideal candidate should have a background in bioinformatics or related fields, with experience in coding, Linux/Unix systems, and workflow management tools. **

Job Summary

  • As a Complaint Handling Engineer, you will be dealing with queries concerning Digital Solutions quality and product performance of Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions.
  • You need to be able to read and understand source code in order to find out the root cause/causal factor of a SW malfunction/SW issue.
  • Roche encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

Matching Summary

Match Score: 75

** Roche UK is seeking a Complaint Handling Engineer to address quality and product performance inquiries related to Digital Solutions within healthcare systems. The ideal candidate should have a background in bioinformatics or related fields, with experience in coding, Linux/Unix systems, and workflow management tools. **

Skills & Requirements

Must-have

  • Digital Solutions quality and product performance
  • read and understand source code
  • Agile environment
  • ISO Quality System requirements and regulations
  • statistical measures for potential product performance issue
  • strong communication skills in English

Nice-to-have

  • cutting edge technologies
  • on-premise and cloud-based software
  • fixing bugs process
  • general code maintenance
  • team continuously improving
  • personal expression, open dialogue, and genuine connections

Key Requirements

  • degree in bioinformatics, computational biology, biomedical engineering, computer science
  • experience reading source code
  • experience with Linux/Unix operating systems
  • experience with workflow management tools
  • understanding of cloud computing platforms
  • experience managing on premise infrastructure

Work Rights

Not specified

Tailored Resume

Cover Letter