Customer Insights Data Analyst

First National Bank of Omaha

Base: $81,662.00-$134,741.00; bonus/equity: not sp...
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Bachelor's degree in statistics or related field
Proficiency in sas, r, or sql for analysis
Expert knowledge of excel for data manipulation
** First National Bank of Omaha is seeking a Customer Insights Data Analyst to translate customer feedback into actionable insights, enhancing customer experiences and product offerings. The role involves performance reporting, analytics, survey design, and data management, with a focus on effective communication and collaboration. This hybrid position provides competitive compensation and a variety of benefits. **

Job Summary

  • The role is accountable for translating customer feedback from multiple sources into actionable insights to improve bank products and experiences.
  • The analyst leads efforts to collect, store, and make customer insights available while managing the Voice of the Customer program within Qualtrics.
  • The position offers a competitive salary range of $81,662.00-$134,741.00 along with comprehensive benefits including medical, dental, vision, and 401k matching.

Matching Summary

Match Score: 75

** First National Bank of Omaha is seeking a Customer Insights Data Analyst to translate customer feedback into actionable insights, enhancing customer experiences and product offerings. The role involves performance reporting, analytics, survey design, and data management, with a focus on effective communication and collaboration. This hybrid position provides competitive compensation and a variety of benefits. **

Salary

Base: $81,662.00-$134,741.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k with matching, HSA, Tuition Assistance

Skills & Requirements

Must-have

  • Bachelor's Degree in Statistics or related field
  • Proficiency in SAS, R, or SQL for analysis
  • Expert knowledge of Excel for data manipulation
  • Experience with data mining and predictive modeling
  • Ability to design customer surveys and analyze feedback

Nice-to-have

  • Qualtrics platform experience preferred
  • Strong oral and written communication skills
  • Passion for creating actionable customer insights
  • Ability to work collaboratively in a hybrid environment

Key Requirements

  • Unrestricted work authorization required
  • No future sponsorship provided
  • Bachelor's degree in Statistics, Economics, Finance, Business, or related field

Work Rights

Must have unrestricted work authorization

Tailored Resume

Cover Letter