Concierge Agent

Four Seasons Hotels & Resorts

Mauritius
Guest request fulfillment
Inform guests about hotel services
Handle emergencies and procedures
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Concierge Agent will assist guests with insightful information about the island, arrange various services, and fulfill guest requests in a timely manner.
  • This role involves working closely with Front Desk and other departments to ensure smooth operations, especially for groups and VIP guests, and maintaining up-to-date local knowledge.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Guest request fulfillment
  • Inform guests about hotel services
  • Handle emergencies and procedures
  • Maintain concierge database
  • Liaise with airport team

Nice-to-have

  • Hospitable and outgoing personality
  • Genuine heart in service
  • Connecting with people and world

Key Requirements

  • 1-2 years hotel/resort experience
  • Written, spoken, reading proficiency in English & French
  • Good city/island knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter