Senior Servicenow Csm Architect - Dhs Public Trust (remote)
ICF
Reston, VA, United States
$144,381.00 - $245,448.00 py
Fully remote
Servicenow csm architect
Technical leadership role
Design scalable servicenow solutions
As a Senior ServiceNow Architect, you play a critical, technical leadership role within our ServiceNow Practice and across our client space, responsible for leading the design, implementation, and delivery of complex and innovative ServiceNow and cross-technology solutions
Job Summary
As a Senior ServiceNow Architect, you play a critical, technical leadership role within our ServiceNow Practice and across our client space, responsible for leading the design, implementation, and delivery of complex and innovative ServiceNow and cross-technology solutions.
Your responsibilities include leading requirements discovery, translating business processes into technical designs, serving as a trusted technical advisor, and collaborating with project teams to ensure accurate and effective solution implementation.
Build and maintain strong client relationships, anticipating needs and guiding clients toward optimal outcomes, while mentoring and coaching team members and contributing to corporate growth by identifying new opportunities.
Matching Summary
As a Senior ServiceNow Architect, you play a critical, technical leadership role within our ServiceNow Practice and across our client space, responsible for leading the design, implementation, and delivery of complex and innovative ServiceNow and cross-technology solutions.
Salary
$144,381.00 - $245,448.00
Skills & Requirements
Must-have
ServiceNow CSM Architect
Technical leadership role
Design scalable ServiceNow solutions
Integrations and automation workflows
Performance optimization best practices
Security and compliance requirements
Nice-to-have
Trusted technical advisor
Foster growth in technical acumen
Conflict resolution skills
Client relationship building
Knowledge sharing across practice
Key Requirements
12+ years implementing or architecting ServiceNow solutions
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
Certified in CIS - Customer Service Management
3+ years experience in CSM
US Citizenship required
Must obtain DHS Public Trust clearance
Work Rights
Must have US citizenship and obtain DHS Public Trust clearance