Shift4 is seeking Customer Service Associates to provide technical support and customer service for their payment processing solutions. The position is based on-site in Morrisville, North Carolina, with a focus on resolving inquiries through various communication channels
Job Summary
Shift4 is expanding globally and hiring Customer Service, Associates to work with customers!
The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts.
This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication.
Matching Summary
Match Score: 85
Shift4 is seeking Customer Service Associates to provide technical support and customer service for their payment processing solutions. The position is based on-site in Morrisville, North Carolina, with a focus on resolving inquiries through various communication channels.
Skills & Requirements
Must-have
resolve customer inquiries
troubleshoot POS systems
diagnose technical issues
use internal systems
manage multiple channels
Nice-to-have
technical curiosity
explain technical concepts clearly
fast-paced environment
Key Requirements
Experience in customer service or technical support
Familiarity with payment processing or restaurant/hospitality technology is a plus