Customer Service Specialist

REI PROMAX TECHNOLOGIES PTE. LTD.

Singapore
Not specified
1-3 years customer service experience
Ms office proficiency
Strong communication skills
REI PROMAX TECHNOLOGIES PTE. LTD. is seeking a Customer Service Specialist to manage customer interactions, order processing, and project coordination while ensuring high levels of customer satisfaction. The ideal candidate will have 1-3 years of relevant experience, strong organizational skills, and proficiency in MS Office

Job Summary

  • The role serves as the primary point of contact for customers, ensuring prompt and professional support throughout their journey.
  • Candidates will manage end-to-end order processing including quotations, confirmations, and delivery coordination while collaborating with production and engineering teams.
  • Success in this position requires building strong customer relationships and resolving feedback efficiently to maintain high service standards.

Matching Summary

Match Score: 75

REI PROMAX TECHNOLOGIES PTE. LTD. is seeking a Customer Service Specialist to manage customer interactions, order processing, and project coordination while ensuring high levels of customer satisfaction. The ideal candidate will have 1-3 years of relevant experience, strong organizational skills, and proficiency in MS Office.

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • MS Office proficiency
  • Strong communication skills
  • Order processing coordination
  • Project timeline management

Nice-to-have

  • Manufacturing or engineering background
  • Detail-oriented multitasking ability
  • Proactive problem resolution
  • Continuous improvement mindset

Key Requirements

  • 1–3 years of customer service or admin experience
  • Proficiency in MS Office
  • Experience in manufacturing or engineering preferred

Work Rights

Not specified

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