Service Coördinator Fsm

KONE International

Den Haag, Netherlands
Market conform salary; not specified; 41 vrije dag...
Hybrid
Realtime monitoring and planning
Ai for planning optimization
Customer and technician coordination
As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring smooth operations from planned maintenance to emergency repairs

Job Summary

  • As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring smooth operations from planned maintenance to emergency repairs.
  • You will be responsible for real-time monitoring and adjustment of the daily technician schedule, optimizing it using AI (FSM) to ensure timely execution of maintenance, repairs, inspections, and breakdowns.
  • KONE offers a diverse role at a top employer with a market-conform salary, 41 days off, hybrid working options, and opportunities for training and career growth.

Matching Summary

As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring smooth operations from planned maintenance to emergency repairs.

Salary

Market conform salary; Not specified; 41 vrije dagen bij 40 uur

Skills & Requirements

Must-have

  • Realtime monitoring and planning
  • AI for planning optimization
  • Customer and technician coordination
  • Process-oriented and structured
  • Stress-resistant with priority focus

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integrated into practice
  • Ethical business practices
  • Informal work atmosphere

Key Requirements

  • MBO-4 work and thinking level
  • Full-time availability (40 hours)
  • Experience with customer contact
  • MS Office proficiency
  • Salesforce experience is a pré

Work Rights

Not specified

Tailored Resume

Cover Letter