It Servicedesk Support

Gigstep

Malmö, Sweden
On-site
Handling technical support requests
Basic troubleshooting skills
Support in windows environments
As part of the servicedesk, you are the users' first contact for technical questions and handle cases via phone, chat and email

Job Summary

  • As part of the servicedesk, you are the users' first contact for technical questions and handle cases via phone, chat and email.
  • You will have supportive colleagues and the opportunity to learn a lot while combining service, technology and problem solving.
  • The role offers a work environment where you develop in line with your interests and contribute with really good service.

Matching Summary

As part of the servicedesk, you are the users' first contact for technical questions and handle cases via phone, chat and email.

Skills & Requirements

Must-have

  • Handling technical support requests
  • Basic troubleshooting skills
  • Support in Windows environments
  • Communication via phone chat email
  • Structured work in fast-paced environment

Nice-to-have

  • Teamwork and collaboration
  • Curious and solution-oriented mindset
  • Ability to work independently when needed

Key Requirements

  • Experience in servicedesk or IT support
  • Knowledge of Windows 10/11, Active Directory, networking and mobile devices

Work Rights

Not specified

Tailored Resume

Cover Letter