Associate Specialist , Technical Support (rahway, Nj)

med-in.at

Rahway, New Jersey, USA
Base: $71,900.00 - $113,200.00; bonus/equity: annu...
Hybrid
Macintosh, pc, mobile devices, printers, video conferencing support
Executive presence and strong communication skills
Customer-focused, passionate about end-user experience
The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff

Job Summary

  • The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.
  • The Executive Support technician will be the first point of contact for our Company Executives in the New Jersey office.
  • The Executive Support Program (ESP) offers technology professionals incredible opportunities to learn from others across the globe, to challenge themselves, and to enjoy a reward that technology careers don’t often bring: the satisfaction of helping to save lives.

Matching Summary

The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: Annual bonus and long-term incentive, if applicable; Benefits: Medical, dental, vision, 401(k), paid holidays, vacation, sick days

Skills & Requirements

Must-have

  • Macintosh, PC, mobile devices, printers, video conferencing support
  • Executive presence and strong communication skills
  • Customer-focused, passionate about end-user experience
  • On-site and off-site technical support for Senior Executives
  • Collaborating internationally to deliver services
  • Maintain confidentiality in supporting executive needs
  • Troubleshoot for resolution and analyze technology issues

Nice-to-have

  • Inspire trust and become the go-to person
  • Empowering the end-user community with IT knowledge
  • Stay on trend to recommend solutions

Key Requirements

  • Minimum of 1 year of experience supporting internal desktop systems
  • High School Diploma or GED required
  • Experience supporting executive levels and their assistants
  • Experience supporting Microsoft Desktop/Laptops, Apple technologies
  • Advanced knowledge of iOS and Android mobile devices

Work Rights

Not specified

Tailored Resume

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