Sr Customer Care Latin America

Illumina

Sao Paulo, Brazil
Excellent communication skills
Order entry fulfillment experience
Experience in global trade operations
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world

Job Summary

  • At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world.
  • The ideal candidate will build strong relationships with Channel Partners and Customers and serve as a liaison between them and cross-functional groups.
  • This role involves managing Latin America Channel Partners and Customers interactions for order and delivery management.

Matching Summary

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Order entry fulfillment experience
  • Experience in global trade operations

Nice-to-have

  • Bilingual in English and Portuguese
  • Experience in life sciences company
  • Ability to collaborate with cross-functional teams

Key Requirements

  • Bachelor’s degree in foreign trade
  • 3+ years’ experience in customer support
  • Proficiency in Microsoft Office and CRM/ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter