Patient Access Representative Near East

Nationwide Children's Hospital

Near East, Unknown, Unknown
Excellent customer service
Accurate demographic and insurance information
Communicate insurance differences
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Interviews and registers patients, obtaining accurate demographic, insurance, and physician information, and screening for insurance eligibility and pre-certification requirements.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Communicate insurance differences
  • Identify self-pay patients
  • Open communication with departments

Nice-to-have

  • Assist in shadowing/precepting new employees
  • Multi-task in a stressful environment

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter