Director Of Digital Originations & Onboarding

Pennsylvania State Employees Credit Union

Harrisburg, PA, United States
Hybrid (minimum 60% onsite)
Digital originations and onboarding strategy
Digital account opening workflows
Frictionless digital journeys
The Pennsylvania State Employees Credit Union is seeking a Director of Digital Originations & Onboarding to lead the strategy for enhancing digital member experiences and streamline account opening processes. The ideal candidate should possess extensive experience in digital banking, strong leadership skills, and a focus on data-driven insights to drive member satisfaction

Job Summary

  • The Director of Digital Originations and Onboarding is a visionary leader responsible for shaping and executing the strategy behind seamless, secure, and innovative digital experiences that drive member acquisition, account opening, and onboarding across all channels.
  • This role plays a critical part in advancing the credit union’s mission to deliver exceptional service and cutting-edge financial solutions, ensuring every interaction reflects simplicity, trust, and member value.
  • The ideal candidate will combine strategic foresight with operational excellence, leveraging technology and data to create frictionless digital journeys that meet evolving member expectations.

Matching Summary

Match Score: 85

The Pennsylvania State Employees Credit Union is seeking a Director of Digital Originations & Onboarding to lead the strategy for enhancing digital member experiences and streamline account opening processes. The ideal candidate should possess extensive experience in digital banking, strong leadership skills, and a focus on data-driven insights to drive member satisfaction.

Skills & Requirements

Must-have

  • digital originations and onboarding strategy
  • digital account opening workflows
  • frictionless digital journeys
  • data-driven insights
  • KYC, AML, and privacy standards

Nice-to-have

  • visionary leader
  • member acquisition
  • cutting-edge financial solutions
  • competitive advantage

Key Requirements

  • Bachelors degree
  • 8+ years of experience in digital banking, fintech, or financial services
  • Proven track record of leading digital transformation initiatives
  • Strong understanding of UX principles, digital security, and regulatory compliance

Work Rights

Not specified

Tailored Resume

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