Account Representative Aftermarket

Komatsu Marketing Support Australia Pty Ltd

Adelaide, South Australia, Australia
On-site
Customer service and relationship building
Aftermarket processes and parts
Manage multiple accounts
This role focuses on service plans, parts, attachments, consumables and aftermarket support, acting as the daily contact point for customers

Job Summary

  • This role focuses on service plans, parts, attachments, consumables and aftermarket support, acting as the daily contact point for customers.
  • You’ll work closely with operations, logistics, parts, and internal sales teams to ensure customers receive the support they need.
  • Komatsu offers a zero-harm culture, competitive remuneration, and benefits including parental leave, income protection, and travel discounts.

Matching Summary

This role focuses on service plans, parts, attachments, consumables and aftermarket support, acting as the daily contact point for customers.

Skills & Requirements

Must-have

  • Customer service and relationship building
  • Aftermarket processes and parts
  • Manage multiple accounts
  • Quoting and pricing
  • CRM systems and workflows

Nice-to-have

  • Technical understanding of equipment
  • Diverse backgrounds encouraged
  • Global OEM experience

Key Requirements

  • Experience with aftermarket processes, service plans, parts or construction equipment
  • Commercial acumen across quoting, pricing and product mix
  • Experience with CRM systems and structured workflows (desirable)
  • Technical understanding of parts, service or equipment (trade or tertiary desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter