Customer Experience Associate - Future Opportunities

TD

Ottawa, Ontario, Canada
Base: $22.00 - $27.21 cad ph; bonus/equity: not sp...
Process financial transactions accurately
Customer needs assessment and solution recommendation
Promote banking products and services
TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues.
  • The role involves processing financial transactions, understanding customer needs, and promoting banking solutions to ensure a positive customer experience.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings programs, paid time off, and career development opportunities.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues.

Salary

Base: $22.00 - $27.21 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition programs

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer needs assessment and solution recommendation
  • Promote banking products and services
  • Use of MS Office and internet tools
  • Maintain confidentiality and discretion
  • Deliver quality customer experiences

Nice-to-have

  • Strong organizational and time management skills
  • Dynamic verbal and written communication
  • Team effectiveness and collaboration
  • Initiative and detail orientation
  • Participate in personal performance development

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Ability to handle multiple tasks and changing priorities
  • Strong customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter