Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
Hybrid (50% in-office, 50% remote)
3-5 years customer facing services role
Fluency in french and english
1+ years project management with workday hcm payroll or financials
Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, who will oversee customer relationships and ensure satisfaction with Workday's products and services. The ideal candidate should have experience in customer-facing roles, project management, and a strong understanding of Workday HCM, Payroll, or Financials

Job Summary

  • The Customer Success Manager acts as a liaison between Professional Services and Production teams to ensure enterprise-level support and service activities.
  • This role involves developing success plans that outline critical success factors, metrics for success, and recommendations for designated customers.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or with customers.

Matching Summary

Match Score: 85

Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, who will oversee customer relationships and ensure satisfaction with Workday's products and services. The ideal candidate should have experience in customer-facing roles, project management, and a strong understanding of Workday HCM, Payroll, or Financials.

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5 years customer facing services role
  • Fluency in French and English
  • 1+ years project management with Workday HCM Payroll or Financials

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Ability to chair meetings with executive leadership

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only
  • Ability to travel up to 15%

Work Rights

Not specified

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