Tech Majlist Specialist

PwC Sweden

Sweden
Not specified, likely hybrid based on industry norms.
Incident management processes
Desktop l1 support
Network l1 support
PwC Sweden is seeking a Tech Majlist Specialist to enhance its technology infrastructure and support services. The role involves managing incidents, ensuring customer satisfaction, and participating in technology rollout projects, all aimed at improving efficiency and service quality

Job Summary

  • The role focuses on managing the design and implementation of technology infrastructure to support core business functions.
  • You will serve as the primary contact for maintaining service quality while identifying cost-efficient improvements.
  • Responsibilities include handling incident routing, asset control management, and supporting country training initiatives.

Matching Summary

Match Score: 75

PwC Sweden is seeking a Tech Majlist Specialist to enhance its technology infrastructure and support services. The role involves managing incidents, ensuring customer satisfaction, and participating in technology rollout projects, all aimed at improving efficiency and service quality.

Skills & Requirements

Must-have

  • Incident management processes
  • Desktop L1 support
  • Network L1 support
  • Asset register maintenance
  • Customer satisfaction monitoring

Nice-to-have

  • Cost efficiency analysis
  • Service improvement mindset
  • Project execution assistance
  • Office move coordination
  • Training session delivery

Key Requirements

  • Associate level management experience
  • Knowledge of IT incident categories
  • Ability to document resolved incidents

Work Rights

Not specified

Tailored Resume

Cover Letter