Change enablement and incident management governance
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Exact Sciences is seeking a Manager of IT Service Management Operations to enhance operational standards and ensure service reliability in a role critical to the company's mission of improving cancer detection and treatment. This position requires leadership in various ITSM processes and a strong focus on operational excellence within a collaborative team environment.
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Job Summary
The role supports Exact Sciences' mission to improve and save lives through early detection and cancer diagnostics by ensuring high operational standards.
The Manager is responsible for leading Change Enablement, Major Incident Management, Access Management, and Service Desk operations while fostering a culture of service excellence.
The position offers a competitive salary range, bonus eligibility, and comprehensive benefits including health coverage and paid time off.
Matching Summary
Match Score: 75
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Exact Sciences is seeking a Manager of IT Service Management Operations to enhance operational standards and ensure service reliability in a role critical to the company's mission of improving cancer detection and treatment. This position requires leadership in various ITSM processes and a strong focus on operational excellence within a collaborative team environment.
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