Customer Experience Consultant | Auckland

Rentokil Initial Australia

Auckland, New Zealand
On-site
Exceptional customer service
Process customer requests accurately
Administrative and sales support
Deliver exceptional customer service as the primary point of contact for phone and email inquiries

Job Summary

  • Deliver exceptional customer service as the primary point of contact for phone and email inquiries.
  • Proactively make outbound calls to existing customers to promote products and services.
  • Work stability in a reputable company with a friendly and supportive team environment.

Matching Summary

Deliver exceptional customer service as the primary point of contact for phone and email inquiries.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Process customer requests accurately
  • Administrative and sales support
  • Proactive outbound calls
  • Meet KPIs and achieve targets
  • Maintain customer records and databases

Nice-to-have

  • Proactive and quick learner
  • Adapt to process changes
  • Professional and friendly demeanor
  • Team player and independent worker

Key Requirements

  • Previous customer service experience preferred
  • Previous call center experience preferred
  • Previous administrative roles experience preferred
  • Right to live and work permanently in New Zealand

Work Rights

Must have the right to live and work permanently in New Zealand

Tailored Resume

Cover Letter