Senior Client Delivery Manager

Worldpay Inc

Enterprise-level project management experience
Complex customer technical integrations
Business analysis and stakeholder management
This role involves providing dedicated Integration and Implementation support to Enterprise Merchants and Integrators within the Point of Sale Centre of Excellence

Job Summary

  • This role involves providing dedicated Integration and Implementation support to Enterprise Merchants and Integrators within the Point of Sale Centre of Excellence.
  • The Senior Client Delivery Manager will manage high-profile customer projects from planning through completion while ensuring quality and client satisfaction.
  • Candidates are expected to act as an escalation point for incidents and collaborate with internal teams to resolve issues and prevent recurrence.

Matching Summary

This role involves providing dedicated Integration and Implementation support to Enterprise Merchants and Integrators within the Point of Sale Centre of Excellence.

Skills & Requirements

Must-have

  • Enterprise-level project management experience
  • Complex customer technical integrations
  • Business analysis and stakeholder management
  • Point of Sale payment solutions knowledge
  • Quality on-time delivery accountability

Nice-to-have

  • Integrated Omnichannel payment solutions experience
  • Cloud Services and Salesforce knowledge
  • ITIL and Agile Methodology familiarity
  • Payment APIs Java Environments SDK awareness
  • Multi-lingual multi-cultural capabilities

Key Requirements

  • Proven background in managing multiple enterprise-level projects under tight deadlines
  • Senior-level experience working within a technical team handling complex integrations
  • Senior-level experience in business analysis and managing difficult conversations
  • Solid experience in analysing complex situations and defining solutions
  • Senior-level experience in managing relationships between internal and external senior stakeholders

Work Rights

Not specified

Tailored Resume

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