Customer Banking Specialist - Fremantle (20 Hours/week)

directapply.one

Fremantle, Australia
Part-time onsite (20 hours/week, monday - friday 10am - 2pm)
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Fremantle branch, focusing on delivering exceptional customer service and financial solutions. The role involves building customer connections, facilitating in-branch technology usage, and performing financial assessments

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist to join our Fremantle branch on a part time basis!

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Fremantle branch, focusing on delivering exceptional customer service and financial solutions. The role involves building customer connections, facilitating in-branch technology usage, and performing financial assessments.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Act with integrity and customer focus
  • Passion for service excellence
  • Work independently and refer specialists
  • Work in a busy retail environment
  • Genuine passion for the customer

Key Requirements

  • Available to cover Monday – Friday 10am – 2pm
  • Ability to ask the right questions and find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter