Technical Support Engineer (tier 3)

Fiserv

Tokyo, Japan
Technical aptitude for troubleshooting
Experience with data analysis
Proficient in japanese language
As a Technical Support Engineer, you will drive excellence for our organization when providing Global support to both internal and external partners on a complex range of topics

Job Summary

  • As a Technical Support Engineer, you will drive excellence for our organization when providing Global support to both internal and external partners on a complex range of topics.
  • You will manage trending issues and provide internal Clover teams with insight into the merchant experience.
  • Ideal candidates will proactively identify gaps in our product and processes, keeping relevant stakeholders informed.

Matching Summary

As a Technical Support Engineer, you will drive excellence for our organization when providing Global support to both internal and external partners on a complex range of topics.

Skills & Requirements

Must-have

  • Technical aptitude for troubleshooting
  • Experience with data analysis
  • Proficient in Japanese language

Nice-to-have

  • Experience as a technical team lead
  • Experience with automating processes
  • Strong understanding of SQL

Key Requirements

  • Min 1-year experience with SQL querying
  • Min 1-year experience driving projects
  • Excellent collaboration and engagement skills

Work Rights

Not specified

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