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Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location. The ideal candidate should be passionate about pets and people, with experience in customer service, ready to create a welcoming environment for pet families.
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Job Summary
Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
Answer phones with a smile in your voice and multi-task like a pro.
Handle cash, cards, and balance the end-of-day cash drawer like the organized rockstar you are.
Matching Summary
Match Score: 75
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Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location. The ideal candidate should be passionate about pets and people, with experience in customer service, ready to create a welcoming environment for pet families.
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Salary
Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance
Skills & Requirements
Must-have
handling phones and customers
greeting pet parents and pets
managing check-ins and check-outs
maintaining lobby cleanliness
responding to complaints professionally
Nice-to-have
fluent in human and hound
juggling phones and muddy paws
elevating love and lives of pet families
making clients feel like a VIP
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required