Customer Service Representative

Destination Pet

Montclair, NJ, United States
Base: $16.00ph doe; bonus/equity: tips; benefits: ...
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Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
** Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location. The ideal candidate should be passionate about pets and people, with experience in customer service, ready to create a welcoming environment for pet families. **

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Answer phones with a smile in your voice and multi-task like a pro.
  • Handle cash, cards, and balance the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location. The ideal candidate should be passionate about pets and people, with experience in customer service, ready to create a welcoming environment for pet families. **

Salary

Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • maintaining lobby cleanliness
  • responding to complaints professionally

Nice-to-have

  • fluent in human and hound
  • juggling phones and muddy paws
  • elevating love and lives of pet families
  • making clients feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter