Retail Relationship Banker

BMO

Lakewood, CA, United States
$45,900.00 - $75,900.00; not specified; health ins...
Exceptional customer service delivery
Identify customer financial needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Engages customers to complete needs assessments, recommending tailored solutions for everyday banking, investments, lending, and small business.
  • Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$45,900.00 - $75,900.00; Not specified; health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • identify customer financial needs
  • provide financial solutions advice
  • collaborate with branch partners
  • proactive customer engagement
  • needs-based assessments
  • resolve customer issues

Nice-to-have

  • drive to deliver personal experience
  • resourceful self-starter
  • creative problem solving
  • uphold ethical requirements

Key Requirements

  • 2-3 years relevant experience
  • post-secondary degree desirable
  • lending qualifications and designations
  • working knowledge of personal/small business needs
  • experience in financial services an asset
  • confident in using digital tools
  • consultative customer service/sales experience

Work Rights

Not specified

Tailored Resume

Cover Letter