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Bonneville Bank is seeking a Customer Service Representative for their Moonee Ponds branch to deliver exceptional banking experiences to customers. The role emphasizes customer service, transaction processing, and financial health assessments, making it ideal for individuals looking to start their banking career.
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Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
With us, you’ll help customers make the right financial decisions and achieve their dreams.
Matching Summary
Match Score: 75
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Bonneville Bank is seeking a Customer Service Representative for their Moonee Ponds branch to deliver exceptional banking experiences to customers. The role emphasizes customer service, transaction processing, and financial health assessments, making it ideal for individuals looking to start their banking career.
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Skills & Requirements
Must-have
Respond to transactional banking needs
Process deposits, withdrawals, bank cheques
Complete financial health checks
Assist with Cash/ATM procedures
Educate on in-branch technology
Adhere to bank processes and procedures
Nice-to-have
Genuine passion for customer service
Interest in improving financial wellbeing
Ability to ask the right questions
Excellent communication skills
Willingness to contribute to a collaborative culture
Ability to work in a busy retail environment
Key Requirements
Entry-level position in Banking
Available for predetermined roster: Wednesday 9:30-4, Thursday 9:30-4, Friday 9:30-4