Customer Service Representative - Moonee Ponds

Bonneville Bank

Moonee Ponds, Victoria, Australia
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Respond to transactional banking needs
Process deposits, withdrawals, bank cheques
Complete financial health checks
** Bonneville Bank is seeking a Customer Service Representative for their Moonee Ponds branch to deliver exceptional banking experiences to customers. The role emphasizes customer service, transaction processing, and financial health assessments, making it ideal for individuals looking to start their banking career. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 75

** Bonneville Bank is seeking a Customer Service Representative for their Moonee Ponds branch to deliver exceptional banking experiences to customers. The role emphasizes customer service, transaction processing, and financial health assessments, making it ideal for individuals looking to start their banking career. **

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, bank cheques
  • Complete financial health checks
  • Assist with Cash/ATM procedures
  • Educate on in-branch technology
  • Adhere to bank processes and procedures

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Ability to ask the right questions
  • Excellent communication skills
  • Willingness to contribute to a collaborative culture
  • Ability to work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Available for predetermined roster: Wednesday 9:30-4, Thursday 9:30-4, Friday 9:30-4

Work Rights

Not specified

Tailored Resume

Cover Letter