Service Advisor

AMES Nissan

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs and keep the customer informed of service specials, completion times and service expenses.
  • We offer best in class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, 401(k) retirement plan, and employee stock purchase plan.

Matching Summary

Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Base: $16.50/hr draw against commission; Bonus/Equity: commission and performance incentives; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating service needs to customer

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding of automobile

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as automotive technician
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter