Manage assigned enterprise accounts across north america
Experience managing complex customer solutions in production
Working knowledge of leading project management methodologies
Precisely Software Incorporated is seeking an Associate Technical Account Manager to support and engage with their North American customers. The ideal candidate should have a background in customer-facing roles, strong communication skills, and the ability to manage complex technical solutions
Job Summary
Precisely is the leader in data integrity empowering businesses to make confident decisions through trusted data.
The role involves owning business critical support and expansion programs while driving resolution of high-profile issues.
All employees are expected to demonstrate proficiency in applying AI tools to accelerate work and improve output quality.
Matching Summary
Match Score: 85
Precisely Software Incorporated is seeking an Associate Technical Account Manager to support and engage with their North American customers. The ideal candidate should have a background in customer-facing roles, strong communication skills, and the ability to manage complex technical solutions.
Skills & Requirements
Must-have
Manage assigned enterprise accounts across North America
Experience managing complex customer solutions in production
Working knowledge of leading project management methodologies
Technical aptitude for emerging technologies and legacy support
Experience with public cloud providers or on-premises hosting
Nice-to-have
Experience with AI-assisted coding tools like GitHub Copilot
Prior experience managing customer support workflows or operations
Familiarity with LLM APIs or agentic workflows
Understanding responsible AI principles including bias and security
Ability to travel domestic and international up to 10%
Key Requirements
2 years experience in a customer facing technical role
Relevant degree or equivalent work experience
Confident in leading discussions with customers for proactive improvements