Rr-0348308 , Analyst Iii Infrastructure Services

DXC Technology

Diagnose and troubleshoot technical issues
Work in rotational night shifts
Use ticketing tools for tracking
The role involves taking ownership of customer issues and resolving technical problems related to software, hardware, and applications

Job Summary

  • The role involves taking ownership of customer issues and resolving technical problems related to software, hardware, and applications.
  • Candidates must be willing to work from the office on mandatory rotational and night shifts.
  • DXC Technology fosters an inclusive environment prioritizing in-person collaboration while supporting individual work styles.

Matching Summary

The role involves taking ownership of customer issues and resolving technical problems related to software, hardware, and applications.

Skills & Requirements

Must-have

  • diagnose and troubleshoot technical issues
  • work in rotational night shifts
  • use ticketing tools for tracking
  • provide step-by-step technical help

Nice-to-have

  • strong interpersonal communication skills
  • ability to work in a team environment
  • experience with escalation policies

Key Requirements

  • 10+2+3 minimum educational qualification
  • Fresher or experience as Technical Support Engineer
  • Fluent spoken English required

Work Rights

Not specified

Tailored Resume

Cover Letter