Customer Service Executive - Voice

M&G

Edinburgh, Scotland, United Kingdom
Hybrid
Customer service experience
Excellent communication skills
Problem-solving abilities
M&G aims to provide everyone with confidence in managing their finances

Job Summary

  • M&G aims to provide everyone with confidence in managing their finances.
  • As a Customer Service Executive, you'll assist customers with their queries and concerns.
  • The company offers a supportive work environment with flexible arrangements and comprehensive benefits.

Matching Summary

M&G aims to provide everyone with confidence in managing their finances.

Skills & Requirements

Must-have

  • Customer service experience
  • Excellent communication skills
  • Problem-solving abilities

Nice-to-have

  • Enjoy helping people
  • Ability to build rapport
  • Curiosity and willingness to learn

Key Requirements

  • Experience in a contact centre is a bonus
  • Ability to handle complaints with empathy
  • Knowledge of pensions and financial processes

Work Rights

Not specified

Tailored Resume

Cover Letter