Customer Service Representative (Freight Forwarding)

MCI CAREER SERVICES PTE. LTD.

Singapore
Not specified
Freight forwarding experience
Import export documentation preparation
Customer service in logistics
MCI Career Services Pte. Ltd. is seeking a Customer Service Representative specializing in freight forwarding to support their sales department in Singapore. The role involves coordinating with various stakeholders, preparing documentation, and handling customer inquiries related to freight and shipment processes

Job Summary

  • The role involves providing comprehensive support to the sales department while coordinating between customers, transporters, and warehouses.
  • Candidates will be responsible for preparing critical documentation for import, export, transshipment, and delivery order releases.
  • Applicants without direct experience may still be considered on individual merits for other opportunities within the company.

Matching Summary

Match Score: 75

MCI Career Services Pte. Ltd. is seeking a Customer Service Representative specializing in freight forwarding to support their sales department in Singapore. The role involves coordinating with various stakeholders, preparing documentation, and handling customer inquiries related to freight and shipment processes.

Skills & Requirements

Must-have

  • Freight forwarding experience
  • Import export documentation preparation
  • Customer service in logistics
  • Cost verification skills
  • Shipment tracking coordination

Nice-to-have

  • Liaison with overseas agents
  • Individual merit consideration
  • Sales department support

Key Requirements

  • Relevant freight forwarding experience preferred
  • MS Word resume submission required
  • Consent to data processing provided

Work Rights

Not specified

Tailored Resume

Cover Letter