Remote Support Engineer

GE HealthCare

Fully remote
Remote technical support
Medical equipment troubleshooting
It knowledge and remote troubleshooting
GE HealthCare is seeking a Remote Support Engineer who will provide high-quality remote technical support for medical devices, ensuring operational efficiency for hospitals and clinics. The ideal candidate will have extensive technical expertise, experience in remote troubleshooting, and strong customer interaction skills

Job Summary

  • Provide high-quality remote technical support and service coordination for medical equipment to maintain hospital and clinic operational efficiency.
  • Drive remote problem-solving, optimize service costs, and support field teams with advanced troubleshooting strategies.
  • Combine deep technical expertise, leadership, and process improvement to ensure smooth communication with local teams, customers, and higher-level technical support.

Matching Summary

Match Score: 85

GE HealthCare is seeking a Remote Support Engineer who will provide high-quality remote technical support for medical devices, ensuring operational efficiency for hospitals and clinics. The ideal candidate will have extensive technical expertise, experience in remote troubleshooting, and strong customer interaction skills.

Skills & Requirements

Must-have

  • remote technical support
  • medical equipment troubleshooting
  • IT knowledge and remote troubleshooting
  • network and digital platform understanding
  • customer communication and support

Nice-to-have

  • leadership and process improvement
  • data-driven decision making
  • digital literacy and influencing skills

Key Requirements

  • 7+ years of experience in specific modalities
  • Advanced IT knowledge
  • Remote troubleshooting experience
  • Network, remote diagnostic tools, BAT tools, digital platforms
  • Project management skills
  • Lean and continuous improvement knowledge
  • English: Good to fluent level

Work Rights

Not specified

Tailored Resume

Cover Letter