Qa Customer Operations Manager Gsam

Danaher Corp

Marlborough, MA, US
Base: $92,500.00 - $162,000.00; bonus/equity: elig...
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Bachelor's degree in life sciences or quality
5+ years experience in quality/regulatory functions
Proficiency with quality management systems (qms)
** Danaher Corp is seeking a QA Customer Operations Manager for its Cytiva division, focusing on driving quality initiatives for Global Strategic Accounts in the life sciences sector. The role requires collaboration with various stakeholders to enhance customer satisfaction and improve quality metrics while offering a competitive salary and comprehensive benefits. **

Job Summary

  • The QA Customer Operations Manager drives quality initiatives within Global Strategic Account customers to provide positive impact to the Cytiva organization.
  • This role requires maintaining frequent touchpoints with customer leaders to drive continuous quality improvements and ensure timely responses to critical issues.
  • Cytiva offers a comprehensive benefits package including medical/dental/vision insurance, 401(k), paid time off, and eligibility for bonus/incentive pay.

Matching Summary

Match Score: 75

** Danaher Corp is seeking a QA Customer Operations Manager for its Cytiva division, focusing on driving quality initiatives for Global Strategic Accounts in the life sciences sector. The role requires collaboration with various stakeholders to enhance customer satisfaction and improve quality metrics while offering a competitive salary and comprehensive benefits. **

Salary

Base: $92,500.00 - $162,000.00; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Medical/dental/vision insurance, 401(k), paid time off

Skills & Requirements

Must-have

  • Bachelor's degree in Life Sciences or Quality
  • 5+ years experience in Quality/Regulatory functions
  • Proficiency with Quality Management Systems (QMS)
  • Fluent English written and verbal communication
  • Experience preparing customer-facing Quality reports

Nice-to-have

  • Salesforce experience for account management
  • Veeva or similar eQMS complaint handling experience
  • Ability to travel up to 25% including overnight
  • Collaboration with global teams across time zones
  • Continuous improvement mindset within life sciences

Key Requirements

  • Bachelor's degree or higher required
  • Minimum 5 years of relevant industry experience
  • Must be able to travel up to 25%

Work Rights

Not specified

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