Associate Director, Risk Operations, Payments, Na

AIRWALLEX

San Francisco, CA, United States
Remote
Payments risk operations leadership
Consumer fraud and transaction risk expertise
Merchant risk and credit risk management
Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide with integrated financial solutions

Job Summary

  • Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide with integrated financial solutions.
  • As Associate Director, Risk Operations, Payments, NA, you will lead end-to-end risk operations across North America, shaping how Airwallex manages risk at scale in a key region.
  • The role involves building and developing a high-performing leadership team, owning operational performance, partnering with cross-functional teams, and championing automation and AI to improve efficiency.

Matching Summary

Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide with integrated financial solutions.

Skills & Requirements

Must-have

  • Payments risk operations leadership
  • Consumer fraud and transaction risk expertise
  • Merchant risk and credit risk management
  • Multi-location team management
  • Operational performance ownership
  • Stakeholder management with senior executives
  • Strategy development and execution

Nice-to-have

  • Strong analytical and data skills
  • Experience with AI/ML/LLM in risk tooling
  • Familiarity with North America regulatory environment
  • Board and regulator-facing experience
  • Culture of ownership and continuous improvement
  • Collaboration with Product and Engineering teams

Key Requirements

  • 10+ years payments/fintech experience
  • 3+ years people management experience
  • Bachelor’s degree or equivalent experience
  • Experience managing senior ICs in multi-location teams
  • Ability to operate in ambiguity and drive outcomes
  • Exceptional stakeholder communication skills

Work Rights

Not specified

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