Kundenberater Sales Werkstatt (m/w/d)

Capita (digital)

Krefeld, Germany
Base: solid grundgehalt; bonus/equity: leistungsbe...
Hybrid
Outbound and inbound kundenbetreuung
Kundenbindung
Reaktivierung und kündigerrückgewinnung
Competent advice and support for existing customers regarding tariff changes, contract optimizations, and additional products in the electricity and gas sector

Job Summary

  • Competent advice and support for existing customers regarding tariff changes, contract optimizations, and additional products in the electricity and gas sector.
  • Reactivation and win-back of existing customers through targeted campaigns, including lead qualification and appointment scheduling with energy consultants.
  • A secure job with permanent employment, attractive remuneration including a base salary and performance-based commission, and clear career paths with development opportunities.

Matching Summary

Competent advice and support for existing customers regarding tariff changes, contract optimizations, and additional products in the electricity and gas sector.

Salary

Base: solid Grundgehalt; Bonus/Equity: leistungsbezogenen Provisionsmodell; Benefits: Not specified

Skills & Requirements

Must-have

  • Outbound and Inbound Kundenbetreuung
  • Kundenbindung
  • Reaktivierung und Kündigerrückgewinnung
  • Non-Commodity Lead-Qualifizierung
  • Bestellannahmen über Servicehotline
  • Sorgfältige Erfassung und Aktualisierung von Kundendaten

Nice-to-have

  • Freude am Umgang mit Menschen
  • Hohe Kundenorientierung
  • Servicebereitschaft
  • Verhandlungsgeschick und Überzeugungskraft
  • Dynamisches und unterstützendes Team

Key Requirements

  • Nachweisliche Erfahrung im Vertrieb
  • Fließende Deutschkenntnisse in Wort und Schrift
  • Bereitschaft zur flexiblen Arbeitszeitgestaltung

Work Rights

Not specified

Tailored Resume

Cover Letter