Front Office Manager

Sofitel Sydney Wentworth

Kolkata, India
**
Resource allocation and management
Cost monitoring and control
Guest satisfaction guarantee
** The Sofitel Sydney Wentworth is seeking a Front Office Manager in Kolkata, India, responsible for overseeing front office operations, ensuring guest satisfaction, and managing departmental budgets. The ideal candidate will possess strong leadership skills and a deep understanding of hospitality management, with a commitment to maintaining high service standards. **

Job Summary

  • Coordinate and assist in implementing an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the department.
  • To continuously seek ways to assist the Hotel Manager to maximize their revenues and profits.
  • Employee benefit card offering discounted rates at Accor hotels worldwide.

Matching Summary

Match Score: 75

** The Sofitel Sydney Wentworth is seeking a Front Office Manager in Kolkata, India, responsible for overseeing front office operations, ensuring guest satisfaction, and managing departmental budgets. The ideal candidate will possess strong leadership skills and a deep understanding of hospitality management, with a commitment to maintaining high service standards. **

Skills & Requirements

Must-have

  • Resource allocation and management
  • Cost monitoring and control
  • Guest satisfaction guarantee
  • Opera system knowledge
  • Accor audit system implementation
  • Guest and employee inquiry handling
  • Supervise front office employees

Nice-to-have

  • Creating emotion for guests
  • Inspiring new ways to experience
  • Nurturing passion for service
  • Flexible workforce principles
  • Positive and motivated attitude

Key Requirements

  • Full working knowledge and capability to manage, supervise, correct and demonstrate all duties and tasks to the standard set.
  • Familiar with policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.
  • Aware and conversant of Accor spirit, values and goals.
  • Aware and conversant of ISO9001 policies and procedures.

Work Rights

Not specified

Tailored Resume

Cover Letter