$89,400.00-$183,500.00; bonus/equity: not specifie...
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Customer experience measurement
Qualitative and quantitative research
Cross-functional stakeholder engagement
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Colonial Life is seeking a Voice of Customer (VoC) Specialist for their Chattanooga, TN office. The role focuses on defining and operationalizing customer experience metrics, utilizing both qualitative and quantitative research methods, to inform business decisions and improve customer experiences.
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Job Summary
Unum is committed to helping employees thrive both professionally and personally.
The VoC Strategist ensures customer insights are central to improving experiences.
Unum offers a competitive benefits package including generous PTO and mental health support.
Matching Summary
Match Score: 75
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Colonial Life is seeking a Voice of Customer (VoC) Specialist for their Chattanooga, TN office. The role focuses on defining and operationalizing customer experience metrics, utilizing both qualitative and quantitative research methods, to inform business decisions and improve customer experiences.
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Salary
$89,400.00-$183,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare benefits