The Collision Center Supervisor is responsible for the performance results, department supervision, and customer satisfaction in the Collision Center
Job Summary
The Collision Center Supervisor is responsible for the performance results, department supervision, and customer satisfaction in the Collision Center.
Assists to improve operations in the Collision Center, provides input to upper management and Human Resources for hiring and discipline decisions, and trains and supervises department employees.
Communicates with insurance companies during the repair process to ensure coverage of all repairs and develops and maintains relationships with insurance companies to establish and retain DRP status.
Matching Summary
The Collision Center Supervisor is responsible for the performance results, department supervision, and customer satisfaction in the Collision Center.
Skills & Requirements
Must-have
Collision Center supervision
Customer satisfaction
Repair cost estimation
Insurance company communication
Vendor relationship management
Nice-to-have
Servant Leadership
Teamwork through Trust & Respect
Integrity
Commitment to Customer Enthusiasm
Passion for Winning
Key Requirements
Associate Degree
3-5 years of work experience
Thorough knowledge of body repair methods
Supervisory experience preferred
Valid Driver's License
Intermediate Microsoft Office skills
Intermediate Collision Center Management System knowledge