Patient Access Representative I

The Brigham and Women's Hospital, Inc.

Boston, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Excellent communication and interpersonal skills
Handle multiple tasks
Basic computer proficiency
Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions

Job Summary

  • Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.
  • Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Matching Summary

Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Excellent communication and interpersonal skills
  • Handle multiple tasks
  • Basic computer proficiency
  • Professional and friendly manner

Nice-to-have

  • Knowledge of medical terminology
  • Problem-solving abilities
  • Fast-paced environment

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years admitting, scheduling, registration, or insurance verification experience preferred
  • No experience in lieu of degree

Work Rights

Not specified

Tailored Resume

Cover Letter