Senior Cx Product Manager

Barclays

Edinburgh, Scotland, United Kingdom
Extensive product management experience
End-to-end customer journey ownership
Commercial performance and p&l understanding
The role involves managing and developing existing and new products while owning related customer and colleague journeys

Job Summary

  • The role involves managing and developing existing and new products while owning related customer and colleague journeys.
  • You will lead cross-functional feature and technology teams to deliver seamless end-to-end digital customer experiences.
  • Success requires a deep understanding of value drivers, financial models, and the ability to make balanced decisions aligning customer value with commercial performance.

Matching Summary

The role involves managing and developing existing and new products while owning related customer and colleague journeys.

Skills & Requirements

Must-have

  • Extensive product management experience
  • End-to-end customer journey ownership
  • Commercial performance and P&L understanding
  • UX principles and service design knowledge
  • Cross-functional team leadership capability

Nice-to-have

  • Experience in banking or financial services
  • Strong analytical and problem-solving skills
  • Ability to drive continuous improvement
  • Influence and negotiation expertise

Key Requirements

  • Extensive experience in product management
  • Proven leadership capability
  • Solid understanding of value drivers and financial models

Work Rights

Not specified

Tailored Resume

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