Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; not specified; benefits eligible py
**
Monitor critical data center infrastructure
Identify and escalate faults
Central dispatcher for campus systems
** The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure, ensuring uninterrupted operations, and managing incoming trouble tickets. The ideal candidate should possess at least a high school diploma and relevant experience in a secure environment, with preferred qualifications including an associate's degree in a related field. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure, ensuring uninterrupted operations, and managing incoming trouble tickets. The ideal candidate should possess at least a high school diploma and relevant experience in a secure environment, with preferred qualifications including an associate's degree in a related field. **

Salary

$43,923; Not specified; Benefits Eligible

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Identify and escalate faults
  • Central dispatcher for campus systems
  • Maintain security and shift logs
  • Monitor data center security cameras

Nice-to-have

  • Advance the state and build a better world
  • Fostering a welcoming climate
  • Nurturing creativity and discovery
  • Promotes a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • One year of specialized experience
  • Experience in a secure environment
  • Associate's degree or technical training in related field (preferred)
  • One year of computer support experience (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter