Wincap Support Analyst

Harris School Solutions

Remote, US
Base: $55,000 - $70,000pyear; bonus/equity: not sp...
Fully remote
Bachelor's degree in accounting or equivalent experience
Knowledge of fund-based accounting principles
Experience with school district financial management
The role involves serving as a frontline support liaison for WinCap clients by resolving complex inquiries via tickets and phone

Job Summary

  • The role involves serving as a frontline support liaison for WinCap clients by resolving complex inquiries via tickets and phone.
  • Candidates will manage bug fix requests, escalate issues to the development team, and deliver training sessions for client webinars.
  • The position requires strong analytical skills to categorize requests and determine the proper level of maintenance needed to solve problems.

Matching Summary

The role involves serving as a frontline support liaison for WinCap clients by resolving complex inquiries via tickets and phone.

Salary

Base: $55,000 - $70,000/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in accounting or equivalent experience
  • Knowledge of fund-based accounting principles
  • Experience with school district financial management

Nice-to-have

  • Accounting or payroll experience in NY State school districts
  • Experience with BOCES Services and aid calculations
  • Positive results-oriented mindset

Key Requirements

  • Bachelor's degree in accounting
  • Fund-based accounting knowledge
  • NY State school district experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter