Customer Success Engineer - Japan

GitLab

Remote
Remote
Technical consultancy and solution guidance
Devsecops workflows and practices
Software development or systems engineering
As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement

Job Summary

  • As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement.
  • You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle.
  • GitLab is where careers accelerate, innovation flourishes, and every voice is valued.

Matching Summary

As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement.

Skills & Requirements

Must-have

  • technical consultancy and solution guidance
  • DevSecOps workflows and practices
  • software development or systems engineering
  • remote, asynchronous environment
  • customer engagements in parallel

Nice-to-have

  • AI as a core productivity multiplier
  • customer-facing technical leadership
  • adapt to different cultures

Key Requirements

  • Hands-on technical background
  • Interest in supporting customers across APJ

Work Rights

Not specified

Tailored Resume

Cover Letter