Espec Select One

Santander UK

Belo Horizonte, Brazil
Digital customer experience
Remote customer engagement
Consultative sales
The role involves attending and engaging clients 100% digitally (chat/video/app) to ensure a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment

Job Summary

  • The role involves attending and engaging clients 100% digitally (chat/video/app) to ensure a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment.
  • Key responsibilities include updating clients on the Select portfolio, presenting segment benefits, conducting consultative sales for low-complexity credit, investment, and insurance products, and resolving demands remotely.
  • The company offers a comprehensive benefits package including variable remuneration, health and dental assistance, meal and food allowances, complementary pension, life insurance, childcare assistance, gym membership, and specialized personal support.

Matching Summary

The role involves attending and engaging clients 100% digitally (chat/video/app) to ensure a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment.

Skills & Requirements

Must-have

  • Digital customer experience
  • Remote customer engagement
  • Consultative sales
  • Digital channels proficiency

Nice-to-have

  • Customer-centric approach
  • Agile and urgent action
  • Collaborative teamwork
  • Open and ethical communication

Key Requirements

  • CPA 10 certification
  • Remote service experience
  • Digital channel mastery
  • Customer journey knowledge
  • Financial product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter