Technology Engineer Specialist

Nationwide Mutual Insurance Company

Columbus, Ohio, United States
Base: $95,500.00 - $143,500.00; bonus/equity: not ...
Hybrid
Itsm governance and servicenow
Continuous improvement methodologies
Asset and inventory management
The Technology Solutions Specialist leads and coordinates strategic and operational activities across PC Services to ensure alignment with ITSM governance, continuous improvement methodologies, and Corporate Technology & Workplace objectives

Job Summary

  • The Technology Solutions Specialist leads and coordinates strategic and operational activities across PC Services to ensure alignment with ITSM governance, continuous improvement methodologies, and Corporate Technology & Workplace objectives.
  • This role owns critical service processes, manages the Asset Management/Inventory Management (TechStock) catalog and interface with Internal User-Facing System (MyTech), partners deeply with the PC Services Org (Build Center) and global teams.
  • This position would benefit from beginning onsite five days per week to learn processes and collaborate closely with the team, who work 100% in the office.

Matching Summary

The Technology Solutions Specialist leads and coordinates strategic and operational activities across PC Services to ensure alignment with ITSM governance, continuous improvement methodologies, and Corporate Technology & Workplace objectives.

Salary

Base: $95,500.00 - $143,500.00; Bonus/Equity: Not specified; Benefits: Medical/dental/vision, life insurance, short and long term disability, PTO, 401(k) with company match, pension plan

Skills & Requirements

Must-have

  • ITSM governance and ServiceNow
  • Continuous improvement methodologies
  • Asset and inventory management
  • Process mapping and documentation
  • Cross-functional collaboration

Nice-to-have

  • Driving innovation and adopting new technologies
  • Delivering extraordinary customer care
  • Global team coordination
  • Sustainability metrics tracking

Key Requirements

  • ITIL Practitioner, CASM, PMP, Lean IT, Six Sigma Black/Green Belt (preferred)
  • Strong experience with ServiceNow, CMDB, CI lifecycle management
  • Proficiency with Agile, SAFe, and Operational Excellence
  • Expertise in PC Lifecycle, Tech Stock, PC as a Service, Intune, 1E
  • 3+ years process mapping and procedural documentation
  • Global enablement experience
  • Undergraduate studies in computer science, management information systems or related field (preferred)
  • Four years of experience with moderately complex integrated solutions

Work Rights

Not specified

Tailored Resume

Cover Letter