Holman is a family-owned, global automotive services organization committed to Driving What’s Right through core values and principles
Job Summary
Holman is a family-owned, global automotive services organization committed to Driving What’s Right through core values and principles.
The role involves resolving system and form related issues for internal customers (dealerships), with heavy interaction with Controllers, and assisting with quarterly compliance checks and audits.
Holman offers a comprehensive benefits package including health insurance, 401(k) with company match, and paid time off, aiming to provide rewarding careers and better lives for employees.
Matching Summary
Holman is a family-owned, global automotive services organization committed to Driving What’s Right through core values and principles.
Salary
Base: $60,800.00 - $86,640.00 USD annually; Bonus/Equity: Not specified; Benefits: Health Insurance, Vision Insurance, Dental Insurance, Life and Disability Insurance, Flexible Spending and Health Savings Accounts, Employee Assistance Program, 401(k) plan with Company Match, Paid Time Off (PTO), Paid Holidays, Bereavement, and Jury Duty, Paid Pregnancy/Parental leave, Paid Military Leave, Tuition Reimbursement
Skills & Requirements
Must-have
Retail compliance systems support
Dealership system troubleshooting
Form library management
Regulatory compliance documentation
Customer request documentation
Nice-to-have
Positive customer experience focus
Continuous process improvement
Emotional intelligence in communication
Openness to learning and feedback
Key Requirements
2+ years help desk or technical support experience
Knowledge of CDK, DealerTrack, RouteOne, Roadster, DealerSocket, Darwin, CUDL
Familiarity with automotive Sales and F&I operations