Senior Experience Architect

Salesforce

Human-centered design
Experience design and delivery
Executive communication skills
We are seeking a (Senior) Experience Architect with a passion for designing impactful service and product experiences, solving complex problems, and driving innovation at scale

Job Summary

  • We are seeking a (Senior) Experience Architect with a passion for designing impactful service and product experiences, solving complex problems, and driving innovation at scale.
  • This role requires strong executive communication skills, a proven track record in experience design and delivery, and thought leadership in the transformation space.
  • Why Join Salesforce Professional Services? Opportunity to shape world-class experiences for global brands.

Matching Summary

We are seeking a (Senior) Experience Architect with a passion for designing impactful service and product experiences, solving complex problems, and driving innovation at scale.

Skills & Requirements

Must-have

  • human-centered design
  • experience design and delivery
  • executive communication skills
  • AI and Agentforce capabilities
  • design systems
  • Figma prototyping

Nice-to-have

  • consulting acumen
  • technology fluency
  • thought leadership
  • hypothesis-led problem solving
  • creative exploration

Key Requirements

  • 10+ years experience in service design, product design, customer experience strategy, or experience architecture
  • 5+ years consulting experience
  • strong executive presence
  • proven expertise in problem solving
  • familiarity with Salesforce solutions
  • Proficiency with design tools such as Figma

Work Rights

Not specified

Tailored Resume

Cover Letter