宾客体验主任 Guest Experience Officer

Four Seasons Hotels & Resorts

Suzhou, China
Competitive salary; comprehensive benefits pyckage...
Chinese language proficiency
Hotel or restaurant experience
High-level guest etiquette
The role involves actively greeting guests, managing luggage delivery and retrieval, and serving as a primary point of contact for guest inquiries

Job Summary

  • The role involves actively greeting guests, managing luggage delivery and retrieval, and serving as a primary point of contact for guest inquiries.
  • Four Seasons Suzhou offers a tranquil urban resort experience on a private island in Jinji Lake with 199 rooms and 11 standalone villas.
  • Employees receive competitive compensation, comprehensive benefits including free meals and laundry, and opportunities for global career development.

Matching Summary

The role involves actively greeting guests, managing luggage delivery and retrieval, and serving as a primary point of contact for guest inquiries.

Salary

Competitive salary; Comprehensive benefits package; Free meals and uniform laundry

Skills & Requirements

Must-have

  • Chinese language proficiency
  • Hotel or restaurant experience
  • High-level guest etiquette
  • Luggage handling and delivery
  • Complaint resolution skills

Nice-to-have

  • Hospitality management degree
  • Restaurant management background
  • Ability to work flexible shifts
  • Global career potential mindset

Key Requirements

  • Minimum one year hospitality experience
  • College degree or equivalent
  • Fluent in Chinese reading, writing, and speaking

Work Rights

Not specified

Tailored Resume

Cover Letter