Facilities Service Representative

Penn State

State College, PA, US
Base: $38,300.00 - $55,500.00; bonus/equity: not s...
Hybrid
2+ years relevant experience
Second shift availability 3pm-11pm
Dispatch skilled trades technicians
The Facilities Service Representative position at Penn State involves supporting campus operations by managing maintenance service requests, primarily during second shift hours. The role requires effective communication and operational skills to dispatch requests and maintain records, and it offers a competitive salary along with substantial benefits, including a significant tuition discount

Job Summary

  • The Office of Physical Plant is seeking a Facilities Service Representative to support campus operations by receiving, triaging, processing, and dispatching both emergency and routine maintenance service requests.
  • This second shift position requires the candidate to utilize customized software systems and two-way radios to track progress and ensure accurate closure of completed jobs.
  • Penn State offers a competitive benefits package including comprehensive medical coverage, retirement plans, and a generous 75% tuition discount for employees and eligible family members.

Matching Summary

Match Score: 80

The Facilities Service Representative position at Penn State involves supporting campus operations by managing maintenance service requests, primarily during second shift hours. The role requires effective communication and operational skills to dispatch requests and maintain records, and it offers a competitive salary along with substantial benefits, including a significant tuition discount.

Salary

Base: $38,300.00 - $55,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • 2+ years relevant experience
  • Second shift availability 3PM-11PM
  • Dispatch skilled trades technicians
  • Utilize customized software systems
  • Process technician callouts during emergencies

Nice-to-have

  • Trends analysis of work orders
  • Emergency event coordination skills
  • Key system troubleshooting abilities

Key Requirements

  • GED or High School Diploma
  • 2+ years of relevant experience
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter